We are excited for you to receive your order. Here are some tips on how to get the fastest tracking number information.
Orders are processed in the order they are received.
Orders placed before 12 noon are usually packed in the morning and scheduled to be picked up by the courier in the afternoon. You will most likely receive the tracking number on the same day.
If you like your order to be processed quickly, please place your order before 10am your zone time.
Orders placed after 12noon and before 3pm might have tracking number on the same business day, depending on the volume of orders received at that time. Know that we exert best efforts to ship your order.
Orders placed after 3pm will most likely get tracking information by the next business day.
Your orders are usually picked up by the courier around 5-6pm.
Your order can be easily cancelled or changed within 30 minutes after you place it. If you have problems, please CONTACT US asap.
After 1 hour of placing your order, your order may have been packed and lined up for shipping. We will send you an email confirmation of the cancellation if it is still possible. Costs incurred for packing the goods will be deducted from the value that has been charged you. We will aim to respond within 24 hours.
Once your order has been shipped after you place your cancellation and you still prefer a cancellation, we will refund you the price of the products less 20% restocking fee as soon as you ship back the unused goods. The shipping incurred due to late cancellation cannot be refunded. You will be given a shipping label to ship back the cancelled goods.
You can visit Your Order page to check the status of your cancellation. You will also receive an email confirmation of the cancelled or changed order.
MVP Selections is preparing to ship internationally. Coming soon! Its select Fulfillment Service Provider ShipBob, is very capable to ship internationally. They are ready!
Give us a moment to program all the shipping information. The nerds are hard at work.
Should you decide to order internationally, even while our site’s shipping information are not yet in place, Puhleeze, CONTACT US and we will help you process your order for international shipment easily.
Please fill up this form for your International Order queries.
For refunds that do not require returns, you will receive your refund within 3-7 days it is processed, depending on the financial institution involved.
You will receive an email confirmation of your refund.
For refunds that require returns, you will receive your refund within 3-7 days depending on the financial institution involved AFTER we receive the goods you have returned and inspected in good sellable condition.
Share the Love! the more friends, the merrier! YAY! Please log into your account and go to the Refer Friends section of your account. From there, you can invite friends to join by email, Facebook, or by copying and sharing your unique referral link.
Your friend will receive a 15% off for the first time order. Upon your friend's purchase, you will receive a 15% discount coupon for your next purchase valid for 90 days.
There is no limit to the number of friends you can refer to join. Each discount coupon you receive may be used for regular priced items at one time and cannot be combined with another coupon per purchase transaction. Keep on sharing as you keep on saving!